Job Details

Load Coverage Specialist

Zelh

Job Description

About us:

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for a Logistics Coordinator for one of our clients.

Key Responsibilities:

Outbound Calls: Conduct high-volume outbound calls to carriers nationwide to secure capacity for freight transportation.
Inbound Calls: Handle incoming calls from carriers interested in hauling freight for Arrive and provide them with necessary information.
Capacity Management: Sell shipments over the phone to carriers who meet the company's strict requirements, ensuring that all loads are covered efficiently.
Problem-Solving: Act as a point of contact for carriers and internal teams to resolve any issues that occur during transit, such as delays, route changes, or damages.
Communication: Maintain regular communication with the customer sales team, providing them with tracking updates and keeping them informed about the status of their customers' shipments.
Documentation: Ensure accurate documentation of all communications and transactions related to load coverage and shipment management.

Working conditions:

Working schedule: Mon - Fri 8am - 5 pm EST/ 14:00–23:00 Serbian time
Competitive Salary in USD
Remote mode of work
10+ business days of paid time off
Team building and corporate events
Equipment provided
A supportive team
Remote eligibility

Requirements:

Excellent Communication Skills: Ability to effectively communicate with carriers, internal teams, and customers over the phone and via email.
Upper-intermediate + English Level.
Proven experience in logistics coordination or a similar role.
Strong understanding of transportation regulations and logistics procedures
Excellent organizational and time management skills.
Proficient in Microsoft Office and logistics software.
Exceptional communication and interpersonal abilities.
Ability to multitask and prioritize tasks effectively.
Problem-solving skills and attention to detail.

Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.

time management

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