Job Details

Customer Support with German

Talentrail

Job Description

Our client is currently seeking German speakers who are willing to work remote from any place in Greece.

Work Place: Greece - Remote - Equipment provided
40h week
1300 month salary + bonus

About the project: You will be working for Netflix, a subscription-based streaming service that allows our members to watch TV shows and movies on an internet-connected device.

Your Responsibilities:

Respond to customer inquiries
Troubleshoot and resolve streaming issues
Provide information on subscription plans
Assist with account management and billing
Escalate complex or unresolved issues to higher-level support teams

What you will need:

Fluent level of German (at least C1)
Good level of English (at least B2)
Communication skills

What you will gain:

Standard salary of 1300 gross per month + 2 additional salaries per year
Up to 130 gross Performance Bonus per month for results from work and meeting expectations
Paid holidays at higher rates according to Greek law
Fully remote work system - work equipment is sent to you
Full-time, fixed-term Greek contract

Relocation support:

Paid flight ticket
Airport taxi
4 weeks free hotel stay
Assistance with finding an apartment

To apply, please send your CV including your full name, phone number, and personal email address. You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment.

Account Management

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