Job Details
Enterprise Customer Success Manager
Bonusly
Category
Customer Service
Experience
-
Employee type
Full-time
Offer Salary
-
Job Description
Job Description
(Remote, US based only)
As a Customer Success Manager, you will be accountable for the success and retention of Bonusly's customers, establishing yourself as a Trusted Advisor and proactively providing best practice guidance and recommendations to maximize the value customers realize from Bonusly. We are looking for someone with an ingrained passion for people, and a love for finding creative solutions to help others create a culture of appreciation within their organization.
You will become an expert on employee recognition and the Bonusly app while managing our customer’s success throughout the customer lifecycle. From ensuring that Bonusly customers are on-boarded successfully, to seeing that they achieve their business and talent goals using our product, you’ll directly affect the customer satisfaction, retention, growth, and advocacy of our amazing customers!
✅At Bonusly, you’ll…
💚You’re a great fit if you…
Compensation:
Bonusly operates as a remote-first company within the United States. While we welcome applicants from across the country, we prioritize those residing in AZ, CA, CO, FL, MN, NY, NJ, OR, TN, TX, or UT to enhance our team-building and engagement efforts.
Beware of scam messages regarding fake positions here at Bonusly. We will always reach out via email with an official name@bonus.ly email address.
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