Job Details

Talent Success Specialist

PEARL GmbH

Category

Customer Service

Experience

-

Employee type

Full-time

Offer Salary

-

Job Description

Job Position: Talent Success Specialist

Work Arrangement: Remote (Philippines)

Job Type: Full-time, Entry-Level, Independent Contractor

Salary Range: up to 50,000/month

Work Schedule: 40 hours per week, with core hours between 9 AM – 5 PM EST

About Pearl Talent:
At Pearl, we’re more than just recruiters—we’re connectors. We’re looking for bright, motivated individuals to join our team and help us match top talent with high-growth startups and established companies in the US and EU. Working with Pearl means not only contributing to the success of our clients but also playing a key role in shaping our mission and culture.

Why Work with Pearl Talent? 

At Pearl, we prioritize growth, flexibility, and collaboration. As part of our internal team, you’ll work with a diverse, talented group of professionals who are passionate about connecting great companies with amazing talent. We offer opportunities for personal development, mentorship, and career progression, all while maintaining a balanced, flexible work environment.

Role Overview:

In this multifaceted role, you will assume the responsibilities of a Talent Success Specialist to drive candidate engagement, client satisfaction, and operational excellence. You’ll oversee candidate up-skilling and community management while supporting client accounts through proactive communication and strategic guidance.

Key Responsibilities:

Talent Development and Engagement:

  • Develop and implement strategies to up-skill candidates, ensuring they are well-equipped with best practices for their roles.
  • Manage the candidate community to foster engagement, collaboration, and networking opportunities.
  • Research trends and best practices in people development and coaching to enhance candidate programs.

Operations and Project Management:

  • Execute client strategies for candidate management process, streamlining workflows for efficiency.
  • Coordinate timelines, allocate resources, and manage project milestones to ensure successful outcomes.

Event Planning and Community Building:

  • Organize webinars and other events focused on candidate education and growth.
  • Engage with the candidate and client community, gathering feedback to refine programs and services.

Issue Resolution and Support:

  • Act as a liaison between candidates and internal teams to address and resolve issues.
  • Ensure timely, satisfactory resolutions to maintain high levels of satisfaction.

Immediate Responsibilities in Week 1:

  • Familiarize yourself with company tools, systems, and workflows.
  • Conduct research on up-skilling and coaching trends to inform future strategies.
  • Begin developing resource outlines and templates for candidate learning.
  • Introduce yourself to the candidate community, gather feedback, and identify areas for improvement.
  • Collaborate as a team with the Client Success and Recruitment teams to align goals and processes.

Requirements

Experience: 2-3 years in client success, account management, talent development, or related roles.

Skills:

  • Strategic thinker with strong analytical, organizational, and project management abilities.
  • Exceptional communication and interpersonal skills with the ability to influence and build rapport.
  • Proficient in Microsoft Office, Google Workspace, Notion, Slack, Zoom, and CRMs like ClickUp.
  • Experience in recruitment, coaching, or learning & development is highly preferred.
  • Proven ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Preferred:

  • Background in People Management or outsourcing industries.

Benefits

Compensation Package:

  •  Competitive Salary: Up to PHP 50,000 per month, based on experience and skills
  •  Remote Work: Fully remote—work from anywhere
  •  Generous PTO: Ample paid time off to rest and recharge
  •  Health Coverage: HMO coverage after 3 months for full-time employees
  •  Direct Mentorship: Grow through guidance from international industry experts
  •  Learning & Development: Ongoing access to resources for professional growth
  •  Global Networking: Work and connect with professionals around the world
  •  Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process:

  1. Application
  2. Screening
  3. Skills Assessment
  4. Top-grading Interview
  5. Final Interview
  6. Job Offer
  7. Onboarding

Ready to Join Us?
If this role aligns with your skills and career goals, we’d love to hear from you. Apply now to take the next step in your journey with Pearl.



About the company

Pearl Talent is a US-based start-up that helps the top 1% of talent worldwide land long-term roles at fast-growing companies in the US and EU.

Founded by Monty Ngan and Isaac Kassab, Pearl Talent helps operators all around the Philippines, Latin America, and South Africa get staffed into companies backed by Y Combinator, Sequoia, a16z, General Catalyst, and more.

We believe that even though opportunity isn’t created equal in the world, ambitious talent is.

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