Senior BI Analyst

Prolific

Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.

The role

We're looking for a Senior BI Analyst to support transforming Prolific into a truly data-driven organization. Reporting to the VP of Data, Research & Analytics, you'll own company-wide reporting and analytics, establish and track KPIs, and drive data-driven decisions across the organization. You'll be responsible for empowering leadership and our go-to-market, finance, support, and revenue operations teams with the insights they need to make better decisions. This role is crucial in establishing a metrics-driven culture and creating accountability across all teams.

What you’ll bring to the role

• Analytics Expertise: Proficient in SQL and modern BI tools (e.g. Metabase, Looker, Tableau), with proven ability to build scalable reporting solutions.
• Stakeholder Management: Track record of building strong partnerships across functions and seniority levels.
• Cross-functional Alignment: Skilled at building cross-functional alignment on metrics and creating shared accountability for outcomes.
• Business Acumen: Experience working with executive stakeholders and influencing strategic decisions through data.
• Data Storytelling: Excellence in turning complex analyses into compelling narratives that drive action.
• Marketplace Understanding: Strong grasp of B2B and two-sided marketplace metrics and economics.
• Financial Literacy: Ability to connect operational metrics to financial outcomes and support forecasting.
• Process Design: Experience establishing data governance and metric definition frameworks.
• Training & Enablement: Skilled at building data literacy and empowering non-technical users.
• Documentation: Meticulous approach to data accuracy and creating clear, maintainable documentation.

What you’ll be doing in the role 

• Company KPIs: Strengthen and evolve our metrics framework. Drive continuous improvement in how we track, measure, and act on what matters.
• Executive Reporting: Own board and executive-level reporting, providing insights that drive strategic decision making.
• Team Performance: Establish and track team-level metrics across the organization, creating accountability and visibility into performance.
• Financial Partnership: Work closely with Finance to connect operational metrics to financial outcomes and support forecasting.
• Operational Excellence: Partner with operational teams like RevOps, Support, and Finance to optimize their processes through data.
• Self-service Analytics: Develop and maintain dashboards and training that enable teams to access insights independently.
• Analytics Advocacy: Champion data-driven decision making through training, documentation, and best practices.
• Process Implementation: Establish processes for metric definition, tracking, and reporting to ensure consistency across teams.
• Analytics Infrastructure: Partner with other analysts and analytics engineering to ensure aligned metrics definitions and efficient data models.

Why Prolific is a great place to work

We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.

We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation – one that reflects the breath and the best of humanity.

Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.

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By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.