Entry-Level UX Researcher

Who Are We: Oasys International, LLC (Oasys) has been recognized as one of the Best Places to Work in Virginia, a testament to our commitment to our employees' well-being and professional growth. We earned a spot on Inc. Magazine’s list of the 5000 fastest-growing companies for five consecutive years. As we continue to experience rapid growth, we seek talented individuals to join our team. At Oasys, our dedicated technologists, consultants, engineers, and subject matter experts deliver world-class technology consulting services to our clients. We prioritize providing our employees with the necessary resources for continuous learning and maintaining a healthy work-life balance. Our collaborative and social atmosphere and merit-based culture ensure our team members are recognized and rewarded for their exceptional performance.

Position Summary:

As an Entry-level UX researcher at Oasys, you will play a pivotal role in shaping the future of our clients' products. Your experience designing user experiences for software applications across web, mobile, and desktop platforms will be invaluable. Your main tasks will involve researching user needs, collaborating with cross-functional teams, and conducting usability studies. You will also drive change, deliver presentations, analyze qualitative and quantitative data, and help the UX team improve the overall user experience by making it more intuitive, accessible, and seamless.

Job Responsibilities:

• Assist in applying user experience research by leveraging extensive knowledge of various sciences (e.g., Human Factors, Marketing, or Psychology).
• Assist in applying web usability testing methods of web user research studies (e.g., usability studies, creation of user profiles or personas, participatory design, surveys, heuristic evaluations, and cognitive walkthroughs).
• Conduct user experience (UX) research (to conduct heuristic evaluations) on websites, software applications, and mobile apps for the client's web enterprises to enhance the user's experience.
• Assist in designing user-centered test plans from the concept phase to post-release evaluations across the design cycle.
• Assist in incorporating quantitative and qualitative UX research methodologies to convey complex technical and business requirements.
• Assist in conducting UX research through usability testing, interviews, card sorting, and other industry methodologies. Based on that research, provide data-driven reports in various formats to diverse audiences.
• Assist in conducting and incorporating UX research techniques such as observations, understandings, analysis, interviews, surveys, questionnaires, card sorts, usability tests, tree tests, and A/B testing to prove or disprove assumptions, find commonalities among our target audience members, and recognize their needs, goals, and mental models in the client's digital space.

Skills and Qualifications:

• Ability to share research results quickly and effectively.
• Ability to perform all research-related tasks, including research, planning, evaluating, and iteration.
• Ability to formulate specific, answerable, and practical questions.
• Ability to collaborate effectively with stakeholders and as a strategic partner in product decisions.
• A strong desire for creative problem-solving with a positive attitude.
• Excellent time-management skills.
• Ability to influence constructively and interact at the highest levels of the corporate structure.
• Excellent interpersonal and business acumen.

Required Education and Experience:

• Bachelor’s degree.
• UX Design Certificate.
• Experience in a customer service type role.

Clearance Requirements:

• Must be legally authorized to work in the United States without employer sponsorship, now or at any time.
• Must be able to obtain a Public Trust.

 Work location:

• Remote

Oasys is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions.