Automation Specialist, Systems & IT

Our Organization 

Learnlight is an EdTech company that’s passionate about putting trainers at the heart of the learning experience because that’s what delivers life-changing impact. We use award-winning technology to deliver language, intercultural and communication skills training online and on the ground, to learners in more than 180 countries. 

Our company was founded in 2007 with a dream to bridge the gap between the disparate worlds of education and technology. Our vision was to create an ‘EdTech’ company that harnessed cutting-edge technology to optimize instructor-led training (ILT) rather than replace it, as so many traditional eLearning providers have tried and failed to do. Our obsession was, and continues to be, empowering talented trainers to create transformative learning experiences. 

Since our early years as a digital start-up, we’ve worked with hundreds of blue chips and international institutions across the world. Today our training services are used by more than 1,200 companies and by over 500,000 employees. We started in Spain however today we have offices across Europe and a team of more than 400 incredible professionals. 

Your Opportunity 

In this exciting new career opportunity, the Automation Specialist, Systems & IT (Remote) will be responsible for developing, maintaining, and documenting cost-effective and efficient automation solutions, and supporting the Service Desk team in resolving requests.

Please note, the internal job title for this particular role is Systems & IT Automation Specialist

• Reporting to the Head of Service Desk

• Work from home remotely 

• Full-time working hours 

Your Responsibilities 

Development

• Evaluate automation requests and work with stakeholders to establish requirements.
• Create project plans and establish delivery timelines for new automations.
• Identify existing processes that could benefit from automation to improve efficiency.
• Generate reports as requested by stakeholders.

Maintenance

• Ensure existing automations and associated forms are aligned and updated as required.
• Organize cloud and share automations, and perform routine performance checks.
• Maintain running systems and install/configure applications.

Documentation

• Maintain records of automation owners, departmental users, and stakeholders.
• Create and store documentation providing an overview of the automation in SharePoint.

Management and Administration of Power Automate

• Organize and maintain existing flows in Power Automate and Power Apps.
• Monitor storage, usage, and connector costs associated with automations.

Our Successful Candidate 

• An advanced level of English is required. The ability to communicate in an additional language would be an advantage.
• Excellent proactive communication and problem-solving skills.
• Ability to learn new programs and applications quickly to support and train end users.
• Knowledge of Microsoft Office 365 administration (Power Automate, Power Apps, Dataverse, Graph API, Powershell).
• Knowledge of Project Management would be an advantage.
• Ability to diagnose and troubleshoot basic technical issues.
• Familiarity with remote desktop applications and help desk software.

Our Culture 

Work from home remotely.      

Flexible Working: Learnlight is a fully distributed virtual business with staff in 30+ countries and offices in 9 European cities. 

People-Powered Culture: We have a flat, modern, meritocratic culture that values enthusiasm, initiative, and commitment above all else.  

Learning & Development: Access to language learning and soft skills training; ongoing professional development talks and masterclasses; culture of coaching and constructive feedback.    

Diversity & Inclusion: Learnlight fosters an open, positive, and diverse community that welcomes talent regardless of gender, religion, ethnicity, sexual orientation, age or disability.      

Community Events: We offer a range of social events including Virtual Drinks, Book Club, Teatime, and departmental and All Company meetups. 

Your Application 

We are reviewing applications regularly and interviews are being scheduled now, therefore we encourage you to submit your application as soon as possible. As we are a global company, we are looking for English communication skills for effective collaboration. 

The personal data you provide will be processed by Learnlight in order to manage your candidacy for the recruitment process. Under the legal conditions, you have the right to access, rectify and delete the data, to limit its processing, to oppose its processing, and to its portability, via our contact email privacy-at-learnlight.com. 

#LI-Remote

Learnlight is an EdTech company that provides language, intercultural and soft skills training to leading companies and organizations around the world. We deliver blended virtual, blended face-to-face, and digital solutions to 100,000+ learners in 1500+ clients across 150+ countries. We specialize in the digital transformation of learning programs and the empowerment of talent to excel in an increasingly complex global environment.