Manager, Compensation

BigCommerce’s mission is to help customers sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

The Manager, Compensation leads & manages the operational needs, analysis and administration of BigCommerce’s global compensation programs.  This role will design, administer and deliver key processes that facilitate compensation programs that attract, motivate and reward our global team. This position provides client support, develops cost modeling, leads cyclical, focal, bonus and equity programs, provides analysis and reporting, completes job evaluations and market pricing, develops and maintains policies and documents and administers incentive programs.  This position reports to the Senior Director, Total Rewards & People Operations and is hybrid if located near our offices in Austin, Texas or San Francisco, California or is otherwise remote.

What You’ll Do:
 

• Manage the day-to-day activities supporting our global employee compensation programs including compensation research and analysis, system administration, program/project management, and partner support

• Lead, coach, and mentor a global team of compensation professionals, fostering their growth and development, and ensuring they provide high-quality support to the organization

• Manage the successful delivery of the compensation team’s annual roadmap, calendar and project timelines for key cycles and special projects

• Manage all aspects of our employee compensation cycles, including benchmarking, compensation modeling, analytics, system administration in Workday, communications, and training

• Provide consultation to the HRBP team and management on pay decisions, policy interpretation, and job evaluations; contribute to the development and maintenance of job levels, job families and help ensure consistency across the business

• Use market intelligence and data to ensure the market competitiveness and fairness of our compensation programs, including cash and equity; lead the participation of global salary survey

• Proactively monitor the effectiveness of compensation programs, policies, guidelines and procedures; recommend plan revisions and new plans that are cost-effective and consistent with compensation trends and company objectives

• Develop and implement effective communication strategies to educate employees about their compensation to ensure transparency and understanding 

• Prepare and present summary reports of global job analysis and compensation analysis information

Who You Are:
 

• Five (5) or more years of compensation experience, preferably in a publicly traded, global company; management experience preferred

• Certified Compensation Professional (CCP) or in process of obtaining, preferred

• Strong understanding of broad-based compensation programs (base/bonus/equity), pay for performance, benchmarking/market data, job evaluation, etc.

• Strong knowledge of international compensation practices

• Excellent leadership, communication, and interpersonal skills, with the ability to manage a team, motivate employees and collaborate with different teams

• Strong attention to detail, analytical, critical thinking and advanced Excel skills with proven ability to build and maintain complex models (such as compensation cost models)

• Excellent written and verbal communication skills and proven ability to translate quantitative insights to non-quantitative audiences.

• Exceptional skills in planning, prioritization, managing multiple projects, and fostering effective collaboration

• Experience working with Advanced Compensation within Workday strongly preferred

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