Training and Development Specialist

Extenteam is currently looking for a Remote Training and Development Specialist to undertake the following tasks:

• Collaboration with Internal Management team and partners key stakeholders team to develop learning content, execute soft skills, process training for promoted brands
• Developing training presentations and managing the execution of training courses to ensure maximum performance
• Measuring training effectiveness as it relates to specific strategic initiatives
• Work as liaison with internal departments (such as HR Leadership, Accounting, Sales etc) to identify training needs  and propose/develop training solutions
• Create and develop effective online learning training continuum aimed at reinforcing critical soft skills and leadership skills
• Manage vendor relationships and associated training projects

Simplified Duties and Responsibilities

• Searching for gaps in training content and materials that needs to be executed to generate higher productivity and effectiveness among team members.
• Researching new training supplies and materials that can enhance company's training procedures while providing value to team members
• Identifying future training needs and creating a curriculum to facilitate that training
• Leading programs to assist employees with transitions due to technological changes, acquisitions and mergers
• Communicating with management team to ensure that all needs are met
• Setting up executive or leadership development programs
• Conducting orientation programs
• Resolving any specific problems and tailoring training programs as necessary
  

Requirements

QUALIFICATIONS/SKILLS:

• Knowledge of Talent Management practices essential
• Time Management – ability to plan, organize and prioritize own time and development activities for others
• Minimum 5 years of relevant working experience in the Hotel/Vacation Rental industry
• Significant experience in successfully developing, managing, delivering and improving high-quality learning programs, including curriculum and materials design (program assessment preferred)
• Ability to work effectively with diverse clients at all levels in a large, complex, non-hierarchical organization; ability to work with senior leadership in a corporate environment
• Training Manager & Development Manager Examples
• Excellent leadership and motivational skills
• Ability to plan, manage time and multitask effectively
• Advanced database and computer skills
• Strong verbal and written communication skills
• Advanced record-keeping skills
• Excellent decision-making and problem-solving skills
• Good collaboration and teamwork skills
  
  

TECHNICAL REQUIREMENTS:
- Internet speed minimum 30mbps
- at least i5
- at least 8th Gen or higher
- Windows 10 / MacOS Catalina or higher
- Minimum of 8 GB RAM
- Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background)
- Back-ups in case of power or internet provider interruptions
- Good headset and webcam (preferably noise-canceling headset)

Benefits

WHO WE ARE:

EXTENTEAM is the #1 trusted outsourcer for property management professionals operating short-term rentals, vacation homes, multifamily communities, and boutique hotel properties.

WHAT WE DO

We support over a hundred different property management brands throughout the United States. Our virtual team members work exclusively to supercharge guest services, reservations, marketing, bookkeeping, IT support, and other core business functions.

OUR CORE VALUES:

- MISSION ACCOMPLISHED: We Work Smart & Get Stuff Done.
- OWN YOUR STUFF: We Own Our Stuff.
- WALK THE TALK: We Do What We Say We'll do.
- INTO THE WILD: We are Explorers.
- WORD AS BOND: Just Say It.
- ABOVE AND BEYOND: We Live Extenteam.

WHAT WE OFFER:

We offer our team members targeted development opportunities, both on a professional and personal level. We also offer:

- Competitive Salary
- Holiday Reward equivalent to 13th-month pay
- HMO
- Life Event Bonuses
- Preventive Mental Health Benefit