Product Manager, Real-Time

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $380M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $5.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity 

Real-Time Alerting is a complex product that is foundational to all of our customers. Timely and easy-to-digest alerting can make the difference in a quick resolution when it comes to keeping neighborhoods, businesses, and the public safe. As Flock’s product line continues to grow, it’s important to ensure that Alerting and its users get the product management attention that they deserve, that Engineering understands the product requirements and that Marketing has coherent positioning.

The Skillset 

• Entrepreneurial mindset with a passion for innovation, problem-solving, and continuous improvement.

• Strong experience in a fast-paced tech company, preferably in a SaaS environment with a technical background.

• Excellent communication skills, both verbal and written, with the ability to articulate complex technical concepts to non-technical audiences.

• Strong technical acumen and ability to work closely with software and hardware engineering teams.

• Demonstrated experience in working with software engineering teams 

• Proven ability to collaborate effectively with cross-functional teams, influence stakeholders, and drive consensus in a dynamic fast-paced environment.

• Strong analytical skills with the ability to leverage data and metrics to make informed decisions and measure the success of integration initiatives.

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

90 Days at Flock

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as an Associate Product Manager at Flock Safety. 

The First 30 Days

• Meet the team & build context and relationships.

• Learn about the company’s mission, long-term goals, and how Real-Time supports overall strategy.

• Become familiar with our products.

• Spend time with customers to understand their pain points.

• Deeply understand our competitive landscape and target markets.

• Learn about our product development best practices, the tools, and the metrics.

The First 60 Days 

• Take an active role in your team’s discovery efforts and develop a pipeline of prioritized potential opportunities for your product area.

• Own the execution of the product roadmap for the quarter with Engineering. 

• Monitor and analyze the product performance, user behavior, and feedback, and identify opportunities for improvement and growth. 

90 Days & Beyond 

• Evaluate and reflect on the product OKRs, product roadmap, backlog, and performance, and identify the strengths, weaknesses, opportunities, and threats (SWOT).

• Fully owning instrumentation and monitoring of KPIs for your product area

• Find and execute on cross-functional process improvements to ensure the overall success of your product area.

• Identify and lead cross-functional product initiatives that can add value and solve problems for the company and its customers.

We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. 

1. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. 

2. Product Manager Interview: You will meet with Product leadership to really dive into the role, the team, expectations, and what success means at Flock. You should expect the interview will cover your product experience, guiding strategy, stakeholder communication, & launch experience. This is your chance to really nerd out with someone in your field. 

3. Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners.

4. The Executive Review: An opportunity to meet leaders within the Product organization. They will be looking to get to know you better, understand your motivations, and understand your background. Be prepared to ask well-thought-out questions about the company, culture, and more. 

💰Salary & Equity: In this role, you’ll receive a starting salary of $165,000-190,000 as well as stock options

🌴Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off!

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 

👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. In 2024, Flock will provide a $ 50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

🧠Mental Health: All employees receive an annual subscription to Headspace

💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 

💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 

💻WFH Stipend: $150 per month to cover the costs of working from home.

📚L&D Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

🏠Home Office Stipend: A one-time $750 to help you create your dream office

🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies. 

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.