Implementation Manager | Banking Solution

As an Implementation Manager at ementexx - a LucaNet Company, you are responsible for the successful implementation of our Banking solution, ennoxx.banking, for assigned customers in the DACH region. You play a crucial role in onboarding new customers and coordinating requirements between customers and the ementexx development team to ensure our solutions meet customer needs and can be implemented smoothly.

• Onboard new customers to our Banking solutions including remote or on-site training.
• As the main point of contact for your customers, ensure their requirements are understood and implemented.
• Identify and assess potential risks in the implementation process and develop strategies to minimize risks.
• Provide regular project progress reports to keep internal and external stakeholders informed.
• Create knowledge articles and documentation for customers to ensure effective use of our solutions.
• Monitor implementation quality and ensure the solution meets expected standards and customer requirements.
• You can work remotely in Germany, preferably in a hybrid manner at our Frankfurt am Main location.

• Demonstrated success in B2B implementation projects of software solutions, preferably in the Banking or Financial Services sector (ideally in the cloud environment).
• Strong IT skills, including experience with Windows (Server), SQL Server, and more.
• Proven experience in project management, including project planning, budget control, and resource management.
• Excellent interpersonal skills and the ability to understand and meet customer requirements.
• Strong analytical and problem-solving skills.
• Excellent oral and written communication skills in both German and English.
• Willingness to travel within the DACH region if necessary.

• LucaFlex – We enable you to determine your work schedule and location according to your needs
• Mobile Work – Sometimes a change of scenery can boost creativity and productivity. And sometimes it’s just time for a break. That’s why we offer you our mobile work options or a sabbatical
• Compensation and Company Pension Plan – We are committed to Fair Pay as well as supporting our people also for their future with a company pension plan and/or pension allowances
• Learning & Development – We encourage you to pursue knowledge and inspiration and give you the time, space, and budget to do so
• Health & Wellbeing – We care about your mental health and wellbeing and provide you with the programs to stay fit, productive, and get the support you need
• Generous vacations – We encourage you to take time off to relax, travel, and recharge
• Team Spirit – We work as a team and like to celebrate as a team, so we take any opportunity to get together, learn together, and celebrate together
• LucaNet.Engage – We support your personal and professional development in a targeted manner with our employee development process
• Charity Time – We support you in taking the time to do some good
• JobRad – We have partnered with JobRad so that you can find your dream bike supported by us
• Staff Discounts – Thanks to our corporate benefits partner, you can receive a whole bunch of discounts for different areas

Everybody’s different here and we like it that way. At LucaNet, we are powered by the uniqueness of our people and are committed to creating an inclusive work environment where everyone can grow and feels respected. The more voices we have represented in our business, the more we will all thrive, contribute, and be forward-thinking. That’s why we only want to assess candidates based on qualifications, merit, and business needs. You are welcome at LucaNet for who you are, no matter your gender identity, sexual orientations, personal expression, racial identity, ethnicity, religious belief, and disability status.
People don’t fit into neat boxes, we know that. If you think you’d excel in this position, even if you don’t cover all points, we really want to get to know you and why you’re great for the role. Please avoid including your picture, age, and marital status in your CV.
 
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