Connectivity Project Manager

Description
Ventrata is looking for a Project Manager to join our Connectivity team, managing the growing ecosystem of API connections with external partners. This role involves working closely with internal development teams, external partners, and clients to ensure efficient and reliable API connections. The ideal candidate will have a balanced mix of soft skills, good understanding of the travel experiences connectivity landscape, and experience independently managing technical implementation projects.

About Ventrata

Ventrata is an enterprise ticketing platform designed for high-volume attraction, tour, and activity operators. Our all-in-one platform powers online, in-person, & third-party sales, and provides robust functionality around resource management, hardware integrations, and 24/7 live support. Ventrata's solutions are trusted by some of the biggest names in the industry: Big Bus Tours, Empire State Building, Sightseeing Pass, Tootbus, Historic Tours of America, Boston Duck Tours, Magnicity / M56 Group, Pilsner Urquell Experience, Fat Tire Tours, Museum of Illusions, multiple Gray Line and City Sightseeing operators, and more.

About the Role

As a Connectivity Project Manager, you will play a key part in the implementations and day-to-day operations of Ventrata’s Reseller and Operator API integrations and related product functionality. You will be part of the Connectivity Product team and will collaborate closely with various internal teams, Ventrata clients, and Connectivity Partners (OTAs, Multi-Attraction Pass Providers, as well as other ticketing systems) to ensure we offer the most feature-rich and error-free API connections in the industry. 

You will: 

• Identify and develop new connection opportunities. Build and maintain relationships with new and existing partners.
• Own, troubleshoot, and improve existing API connections between Ventrata and external systems, acting as a liaison between clients, internal teams, and connectivity partners.
• Ensure that all API connections meet quality standards and requirements. Conduct regular performance evaluations and initiate improvements.
• Maintain up-to-date documentation on assigned connections, their supported capabilities, and processes.   

Requirements

• Familiarity with the travel experiences ecosystem. Do you know what is OCTO, Viator, GetYourGuide, Go City, CityPASS and Google Things to Do? 

• Prior experience working with API connections, ideally in the travel experiences industry. Understanding of data formats such as JSON and XML. Familiarity with tools like Postman, GitHub, Linear, etc. 
• Excellent communication and stakeholder management skills in English, additional languages a plus.  Ability to adjust communication style depending on the stakeholders.
• Strong urgency and ownership. Be capable of working independently as part of the distributed remote team—experience working in a startup environment.

Benefits

What can we offer?

• We are fairly informal about working hours. We want to make sure you like your job and wanna go an extra mile for us.
• Unlimited paid holiday days.
• Start-up working environment.
• WFH or work remotely.
• Team buildings and company remote office. Sounds boring? The whole team met in Spain, South Africa, Italy, Portugal, and France. We also enjoy a spontaneous beer after work or any sports activity.
• Office in Brno and Lisbon. We have two office locations: the core team is located in Brno and we have one newly opened office in Lisbon. How does working for a month from Lisbon sound? :)
• Young and passionate team - the ‘Ventrata family”
• Refreshments and delicious coffee in the office area.
• Hardware/ remote setup package.
• Competitive salary and regular salary revaluation.
• Bonuses based on company performance.

Did we catch your eye or maybe also your heart and do you want to become part of the Ventrata family? Send us your CV and join us!

Founded in late 2016, Ventrata is an enterprise ticketing platform designed for high-volume attraction, tour, and activity operators. Our all-in-one platform powers online, in-person, & third-party sales, and provides robust functionality around resource management, hardware integrations, and 24/7 live support. Ventrata's solutions are trusted by some of the biggest names in the industry: Big Bus Tours, Sightseeing Pass, Tootbus, Historic Tours of America, Boston Duck Tours, Magnicity / M56 Group, Pilsner Urquell Experience, Fat Tire Tours, Museum of Illusions, multiple Gray Line and City Sightseeing operators.

Despite the challenging environment, Ventrata continues to grow in double digits. During the global pandemic, many attractions have restructured and upgraded their technology. For Ventrata, this has driven a growth rate of 6x — from $80m in ticket sales in 2019 to more than $900m in 2022.

Ventrata has been profitable since 2018 and holds substantial private backing. There have been two successful rounds of funding prior to coronavirus. No funding has been required to maintain operations through the period. Our team is based in Czechia, UK, Ireland, Spain, Portugal, Slovakia, Croatia, Nigeria and the US.