Senior Delivery Lead

Detroit Labs is a digital innovation studio that transforms the way our clients do business by launching bold and cutting edge technology solutions that deliver key results to our partners. Since 2011, we’ve built genuine relationships with high profile clients based on respect, trust, and results. We foster a diverse and inclusive culture that values people - providing them with the tools, resources, and support they need to thrive professionally, exceed client expectations, and be themselves at work.

Our Delivery Leads serve as a critical and influential leader on our custom software development teams who facilitates agile practices, manages and tracks projects, builds relationships with clients, and assists with gathering requirements to drive projects to successful delivery. This position reports to the Delivery Lead Manager.

As a Delivery Lead, you will serve as a primary contact for our clients throughout a project, working closely with our clients, vendors, and technical teams to ensure the product vision and technical execution are in harmony. You will lead our teams in establishing and refining efficient and effective agile processes, facilitating collaborative team and client meetings with a focus on maintaining a healthy team environment. You will work with cross-functional teams to develop comprehensive project plans and guide teams in taking decisive action to align with the project plan, all while working with the team and client to assess and mitigate risk. You will maintain client and internal team expectations, provide partners with relevant project information, and use qualitative and quantitative data to drive impactful conversations and motivate change. 

Requirements

• 6+ years of project management experience with a track record of leading software development teams to successful outcomes
• Familiarity and practice with different project management methodologies (scrum, kanban, waterfall, etc.) with experience leading teams in an agile environment being highly desirable
• Strong written and verbal communication skills, with a track record of promoting clarity and transparency with clients, delivery teams, and internal stakeholders
• Experience with project management tools, such as Jira and ADO
• Strong facilitation skills with experience leading conversations with cross-functional teams and key stakeholders in leadership positions

• Experience working with technical team members to align product vision with technical implementation
• Experience building and maintaining client relationships based on common goals, collaboration, and empathy
• Experience giving clear, empathetic feedback to both teams and individual team members, fostering a healthy team environment that involves everyone collaborating toward a shared outcome
• Experience gathering requirements, breaking down work into user stories, acceptance criteria, and related tasks preferred

• Willingness to learn and grow in understanding of justice, equity, diversity, and inclusion

• Serves as the day-to-day point of contact for our clients, and works with our account executive team to establish a positive and collaborative partnership that focuses on trust
• Serves as a critical and influential leader on cross-functional software development teams, fulfilling the role of scrum master, leading the team in identifying and resolving impediments, and guiding the team towards decisive action
• Drives successful outcomes of both short and long-term software development projects, navigating teams through ambiguity and overcoming challenges in the software development lifecycle
• Develops comprehensive project plans with clear estimates and milestones, regularly socializing the plan with the client and our team to ensure alignment
• Utilizes data, metrics, and reporting tools to track and influence progress towards our delivery goals and to communicate project status and health to the client, team, and internal stakeholders
• Facilitates team and client meetings, ensuring discussions are productive and achieve the desired goal, supporting team efficiency and collaboration
• Actively identifies, tracks, and communicates project risks, leading risk response and mitigation efforts to influence positive outcomes
• Works to understand and align our design and development deliverables and processes with our clients’ goals while balancing team and client needs
• Fulfills an agile coach role on teams, fostering a mindset of continuous improvement and utilizing process and structure to promote collaboration and efficiency within the team
• Manage the product backlog, supporting the team in understanding and breaking down requirements into clear user stories and tasks and ensuring work is properly prioritized

Benefits

• The salary range for this role is $90,000 - $120,000
• Unlimited PTO policy
• Remote work environment
• Flexible work schedule
• Health, dental, and vision coverage
• 401k contribution and matching options
• Parental leave program
• A MacBook, or whatever equipment you need to do your work
• Access to professional development budgets as needed
• Monthly budgets for “team fun” bonding events
• Free lunch for various company meetings and Lunch & Learns
• All-company remote-friendly activities
• Access to our employee resource groups (ERGs)
• Plenty of Detroit Labs swag

Founded in 2011, our original team of four has grown into a collective of creators, engineers, and educators. Since the beginning, our goals have been pretty simple: build high quality software, create teams that have the freedom to learn, teach, and explore, and give every team member visibility and a voice. Everyone at Detroit Labs is invested in and is a part of our own success. That creates an organic and foundational sense of cohesion that is impossible to fake.

Building beautiful software and creating teams are essential to who we are. We're opportunists who look forward to whatever design or business challenge our clients bring to the table.

Apart from project work, our passion for people extends to our Apprenticeship Program. During the program, we teach, support, and guide the next generation of software developers.

We’re ambitious, friendly, dedicated, and we’re hiring!

If you’re more interested in working in a corporate setting in our client offices, we also have our unique OnSite business unit, which extends our expertise, skill, and passion outside of our headquarters. Learn more and apply for OnSite.

Be Autonomous

In other words, we’re free of kings and micromanagers. Our team members are self-directed and own their projects. We trust everyone to get their work done, no matter how they choose to get there.

Build Diverse Projects

We’ve created beautiful apps for clients ranging from small startups to Fortune 50 companies--many of them local to Detroit. You get to work with emerging technologies to solve a variety of challenging problems.

Work With Top-notch People

If it hasn’t been said already: we value our people. Detroit Labs is filled with the smartest, most self-motivated, creative individuals, so that you never stop learning and building. Great people make for a great culture.

Be the Change

Established only in 2011, Detroit Labs is still a young company. We care deeply about the caliber of people we bring on because each one helps shape who we are. You influence the direction we take.

Do Great Things

We develop mobile apps, but we’re also makers (and builders, authors, artists, and hackers). On any given day, you could be building a robot in our hardware lab, or huddled over an app that’ll be touched by thousands of users. We take joy in constant creation.

• Health, dental, and vision coverage
• 401k with employee match
• Annual budget for education & enrichment
• Flexible work schedule + open vacation policy
• Maternity + paternity leave program
• Quarterly profit sharing
• Free downtown parking
• A MacBook, or whatever equipment you need to do your work
• Awesome events and outings for you, your family and friends

We are an equal opportunity employer and a diverse, equitable, inclusive company that values intersectionality. As such we are anti-discrimination and respect the multitude of ways our team members differ. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

Detroit Labs sponsors qualified applicants for work visas. You will have to provide documentation that establishes your identity and work authorization upon acceptance of an offer and also for reverification purposes, if required.